For decades, tech companies have designed their office spaces according to the principle of serendipity. [...] Serendipity became a sort of religion in Silicon Valley.
Serendipity became a sort of religion in Silicon Valley. Giants like Facebook or Google made it into an almost sacred principle for the design of their headquarters and office spaces. Paradoxically, this led to a trend of "optimization" of random encounters between colleagues. Laszlo Bock, former HR Director at Google and pioneer in the use of big data in the management of human resources published a groundbreaking book on the subject in 2015. In his book, Bock explains that "the main driver of performance in complex sectors, such as the software industry, are interactions that occur by chance".