In his book The Hype Machine, Sinan Aral also notes that most studies fail to demonstrate a link between exposure to social media and causal changes in voting behavior. So why do we assume that people presented with disinformation lack the ability to form their own judgment, to the point that they will end up believing something that they previously did not? It could be that disinformation is an easy way to explain some of society’s most complex problems (for example, tensions over immigration or distrust in representative democracy).
The task ahead
In France, a new agency, Viginum, is tasked with monitoring disinformation campaigns in the run-up to April 2022. Viginum will help the French government raise awareness and react to online threats. This is a most welcome improvement to the French government’s ability to understand foreign online threats. But seizing the implications of the questions raised above is paramount.
On the one hand, overestimating the impact of disinformation (by arguing, for example, that Russian bots are the reason why French citizens do not trust the government) shifts the attention away from the underlying tensions within our societies (concerns over imigration and security, distrust in government, all of which preempt social media). On the other hand, underestimating disinformation bears the risk of remaining inactive, on the premise that it has no real impact. It would be just as incorrect to assert that, say, the Russian Internet Research Agency is the reason why Trump was elected, as to deny the role information operations play in geopolitics.
Sinan Aral clearly shows how the Russian government suppressed pro-Ukrainian voices and created pro-Russian content during the weeks surrounding the annexation of Ukraine in 2014. Similarly, there is no doubt that Russia very much intended to influence the result of the 2016 American election. More recently, the French Irsem report on Chinese operations shows the extent to which China has gone out of its way to influence foreign politics online. Whether these actions were successful or not, significant efforts were deployed by contemporary states to manipulate opinion. In this regard, France must up its game and be able to monitor online activity better.
Whilst building stronger capabilities to monitor online threats, Viginum will also need to better document how foreign actors use domestic fears in their operations. "Disinformation" often encompasses a wide range of content that includes so-called "fake news," conspiracy theories, factually incorrect information, but also rumors or partisan information. It can be tempting to label a political content as fake because it does not align with one’s worldview. Addressing disinformation in 2022 will require both stopping the spread of foreign information that aims to voluntarily deceit, and reducing hasty conclusions in public debates that portray disinformation as the cause of social tensions.
Copyright: Kirill KUDRYAVTSEV / AFP
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